Instructions for purchasing agents
Instructions for purchasing agents
Executive Yuan Consumer Protection Council: Since "purchasing service" is a service for purchasing goods according to consumer requirements, it is a "customized payment" without a 7-day appreciation period.
The return and exchange period for overseas stores is 1-2 weeks, while international delivery takes longer. When the goods arrive in Taiwan, it will take time after the store's return and exchange time, so there is no 7-day appreciation period or return and exchange service (unless there are major defects)
After a successful order, you cannot cancel the order or exchange the product. Unless the price is increased or out of stock, we will provide a full refund.
If you can't accept it, you can buy it at a counter in Taiwan. Please be sure to take an unboxing video before we can return or exchange the product. If there is an anti-counterfeiting label, do not remove it.
After Party B receives Party A's purchase and bidding payment, if it is unable to order and obtain the goods due to force majeure factors (such as sold out, etc.) and is unable to perform the contract and complete the bidding and purchasing service, Party B will refund the full amount of the money received to Party B. Party A, however, will deduct 15 yuan as a credit card or transfer fee, and is not responsible for compensating Party A for related liquidated damages.
All major brands have factories in countries all over the world, and MADE IN CHINA is no exception. We are purchasing agents. How can the store deliver it to us? If you are very concerned about it, please do not place an order.
Purchasing is not 100% successful. If you don’t buy something, I’m sorry and we will refund you in full.
International shipping time
🔺United States/Europe: about 3-4 weeks (if you need to purchase in store separately, you need to wait 4-7 weeks)
🔺Asia: About 1-3 weeks
We would like to inform you in advance that the scheduled arrival time of the goods in Taiwan may be delayed due to factors such as customs inspection, flight changes, weather, festivals, etc. The actual arrival of the goods has been determined by logistics.
No urgent orders
🔺It is recommended to use home delivery if the value is more than 2,000 yuan. If the package is lost recently, 711 will compensate the amount of $1,000. If there is any loss in the future, it will directly refund $1,000 and is not responsible for the rest.
Information on returns and exchanges of small items
-Please ask any questions clearly before placing an order. Only "out of stock" and "price changes" will be refunded in full.
-If you have extremely high standards, I suggest you go to the counter in Taiwan to buy. I'm sorry that I don't have the ability to serve you.
- You can only return or exchange the product if you have an unboxing video. Minimal defects that do not affect the use cannot be returned or exchanged. The pictures and videos may be unclear. We will check the product once we receive it. If there is no problem, it cannot be returned or exchanged.
-We value your every consumption experience. We will check carefully before shipping. If you receive major defects/wrong goods, please contact us within 3 days. Returns and exchanges with defects cannot be accepted after 3 days.
-The goods you return must maintain the integrity of the product body, accessories, internal and external packaging, accessories, authenticity, warranty, and all packaging or information. Do not miss any accessories or damage the original packaging box. If the returned goods cannot be restored to their original condition , which may affect the right to return or exchange goods, or you may need to bear part of the cost.
Things to note when purchasing collectible models
🔺Be sure to read the product returns and exchanges policy carefully before ordering products
▪️The coloring, painting and assembly of products are mostly done by hand. Slight painting or assembly differences during the production process are normal.
▪️The product pictures may be product prototypes and may be slightly different from the actual products sold, please forgive me.
▪️The color of the product will vary slightly due to computer screen settings, please refer to the actual product.
▪️The size of the product will have slight errors due to different styles and measurement standards. Please refer to the actual product.
▪️Avoid direct sunlight, warm, humid, and closed environments to avoid damage and deterioration of the goods.
▪️The product contains small parts/accessories, please place it out of reach of children and pets. Also, please store the product carefully to avoid the risk of the product falling.
▪️The shipping process may cause wear and tear on the outer packaging of the product. If you have any doubts, please think deeply to avoid related disputes.
▪️If the product has been opened and used, has no original packaging, the outer box is damaged or disassembled, or there is a shortage of accessories/gifts attached to the product, your return rights will be affected.
Vivienne Westwood must read before buying
🔆VIVIENNE WESTWOOD is a British light luxury brand, not high-end jewelry
🔆Remember to take an unboxing video, no refunds or exchanges will be made after three days.
🔆If there is a problem with the product during transportation, please do not tear off the anti-counterfeiting label after receiving it and notify us as soon as possible and attach an unboxing video. We will not return or exchange the anti-counterfeiting label if it is torn off.
🔆VW has factories in various countries around the world. Whichever country is good in manufacturing will send the goods to that country for production, so you may receive items from Italy/China/Tunisia/Romania, etc. We are purchasing agents. Whatever the store gives us, no refunds or exchanges
🔆Except for the products marked with 925 silver, they are all made of alloy. When wearing them on weekdays, be careful not to get wet and keep them dry.
Leather goods purchasing agent
- Products will be carefully inspected when purchasing and shipping. Returns and exchanges that are not obvious and do not affect use will not be accepted. Please purchase in Taiwan with high standards.
(International inspection standards are within the acceptable range, such as: leather texture, colored glue, thread ends, minimal stains, personal perception, uneven hot stamping color, and color difference)
-Please note that Outlet products do not come with dust bags, cartons, etc. These items are only available at the counters.
-The price fluctuates according to the brand. If there are sudden promotions and other activities or new styles, we will not return or exchange the goods or refund.
-After payment, you agree to the above description